Privacy Policy

Last updated: June 2026

Who We Are

BarkMobile is a mobile dog grooming service operating on the South Coast of KwaZulu-Natal, South Africa. This privacy policy explains how we collect, use, and protect your personal information.

Information We Collect

When you contact us or book a grooming appointment, we may collect:

Your name and contact details (phone number, email address)
Your physical address (for mobile grooming visits)
Your dog's name, breed, and any health or behavioural information relevant to grooming
Preferred appointment dates and times

How We Use Your Information

We use your personal information to:

Schedule and provide mobile grooming services at your location
Contact you about your appointments, including confirmations and reminders
Provide tailored grooming care based on your dog's specific needs
Send you occasional updates about our services (only if you have opted in)

How We Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. Your information is stored securely and only accessed by authorised BarkMobile team members who need it to provide our services.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only if required by law or with your explicit consent.

Cookies and Website Tracking

Our website may use basic analytics to understand how visitors use our site. This information is anonymous and does not personally identify you. We do not use tracking cookies for advertising purposes.

Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA), you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to the processing of your personal information
Withdraw consent for marketing communications at any time

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Phone: 064 073 9080
Email: info@barkmobile.co.za

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.